Check-in is at 14:00 and check-out is at 10:00.

After hours check-in is available. Kindly ensure you have your key or pin code with you upon exiting your room. In the case of emergencies outside regular hours, please contact reception. If you require for someone to attend site afterhours there will be an afterhours call out fee of $50 added to your account.

Smoking and vaping are strictly prohibited inside all rooms and on balconies. Designated outdoor smoking areas are provided. Please be aware that a cleaning fee of $500 will be applied if any evidence of smoking or vaping in the rooms or balconies is found.

No laundry facilities are available on site.

Yes, complimentary luggage storage is available for guests before check-in and after check-out.

Yes, complimentary Wi-Fi is available throughout the hotel.

Thoughtfully designed spaces effortlessly elevate your stay.

The Merchant’s Lounge offers a refined yet relaxed space for work or downtime, featuring hot desks and charging ports to keep you connected. Guests can also unwind with a curated selection of wines, beers, bubbles and soft drinks.

Whether meeting colleagues, working remotely, enjoying a quiet coffee or relaxing with an evening drink, The Merchant’s Lounge is designed for comfort and connection.

We believe it’s the little details that make a stay memorable.

Please enjoy our complimentary bottled water, along with an eye mask and soothing pillow mist, carefully selected to help you relax, rest and recharge.

Wishing you a wonderful stay and a peaceful night’s sleep.

Perfectly positioned in the heart of Brisbane’s CBD, The Merchant Hotel places guests within easy reach of some of the city’s most iconic attractions, cultural landmarks and hidden gems.

Roma Street Parkland

A short stroll from the hotel, Roma Street Parkland is one of the world’s largest subtropical gardens, featuring beautifully landscaped gardens, walking paths and peaceful green spaces.

Queen Street Mall

Brisbane’s premier shopping destination, home to major retailers, boutique stores, cafés and entertainment, all within walking distance of the hotel.

South Bank Parklands

Discover Brisbane’s vibrant riverside precinct, offering world-class dining, lush parklands, cultural institutions and the iconic Streets Beach.

Brisbane City Hall

One of Brisbane’s most recognisable heritage landmarks, Brisbane City Hall is home to the Museum of Brisbane and showcases the city’s rich history and culture.

Suncorp Stadium

Whether attending a major sporting event or concert, Suncorp Stadium is conveniently located nearby and is one of Australia’s leading entertainment venues.

Queensland Museum & Queensland Performing Arts Centre (QPAC)

Explore fascinating exhibitions at the Queensland Museum or enjoy world-class theatre, musicals and performances at QPAC.

Beyond the city’s well-known attractions, guests are encouraged to explore Brisbane’s hidden laneways, independent bars and local cafés, each offering a unique glimpse into the city’s character and creativity.

Take a short walk to Fish Lane, one of Brisbane’s most vibrant dining and cultural precincts, renowned for its eclectic restaurants, public art and lively atmosphere. Guests can also discover the historic precinct surrounding Roma Street and immerse themselves in the rich heritage that inspired The Merchant Hotel itself.

The Merchant Hotel maintains cleanliness and sanitisation measures to ensure the health, safety and wellbeing of all guests and team members.

Any damage to hotel property will be assessed and charged to the credit card provided at the time of booking. Guests are responsible for any loss or damage caused during their stay.

If you have left an item behind, please contact the hotel as soon as possible. We will endeavour to locate and return any lost property. Return postage and courier arrangements are the responsibility of the guest and a prepaid parcel or shipping label may be required.

Should anything in your room require attention or is not operating correctly, please contact reception and our team will endeavour to rectify the issue as promptly as possible.